- Call PG&E at 800-743-5000 to report the outage. Please call only once so other customers can get through.
- Turn off all electrical equipment, including your computers, water heater, electric furnace or heaters, stove, washer and dryer, stereo and TV, to help prevent overloading the system when power is restored. (Major appliances can be turned off at the breaker box.) Do however, turn on a porch light and one inside light so you and PG&E’s crews will know when service is restored.
- Check on neighbors who may be using medical equipment that is powered by electricity to be sure that they are safe.
- Listen to a battery-powered radio for outage updates. You can also call PG&E for updated information.
- If your neighbor’s power comes back on but yours does not, call PG&E again.
- If your lights are very dim or bright once power is restored, turn off the power at the breaker or fuse box and call PG&E.
Monday, March 14, 2011
Power outage hits downtown, Willow Glen
Willow Glen and downtown San Jose are currently experiencing a power outage. If you are able to see this via cell phone or other battery-powered device, please take note of these safety items.
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